Delivery Information

Delivery Information


All orders placed before 2pm (GMT) on a business day we aim to ship the same day, providing card security checks are complete , and stock availability is confirmed. Orders placed after 2pm will be shipped the following  1-3 business days. . You will be notified via email when your order is dispatched.
Please note the delivery estimate is 4-25 business days.
Please allow additional time if international delivery is subject to customs processing.

International Buyers Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Track order status
As soon as we have shipped your order you will receive an email with the Hellenic POST tracking number or Hong Kong Post Tracking Number . You can check the status of your order 2-7 hours after receiving the email using  the following link. Please click here if your order was shipped via HELLENIC POST  or here for the Hong Kong Post  then enter the tracking number provided to check the status of your order.

I can't find my order confirmation email!
Check your Spam or Junk folder (or even the deleted items folder) as you are likely to find  your confirmation emails in one of these folders.
This is a common query that we receive from customers who have Gmail, Yahoo, Hotmail and similar POP email accounts. Why? Because these email accounts often have an automatic spam filter that hides emails sent from any retail website.
If you have checked these folders and it is still missing, please contact us and we will be happy to help.